We process your personal information to provide you with the Services. By accepting our Terms of Use (and in some jurisdications, by acknowledging the policy), you confirm that you have read and understand the policy properly, including how and why we are using your details. If one doedn’t agree to our Privacy policy, one should not go for our service.

We are not, anyhow, answerable for the content or the privacy policies or practices of any member, websites hosted through Pattern by Kreative Store, or third-party websites and apps.  Kreative store’s Terms of Use require the account owner to be of, at least, 18 years in age. Minors under the age group of 13 to 18 years age are permitted to use Kreative Store’s Services, only if they have the consent and direct supervision by the owner ofaccount. Children under the age 13 years are not permitted to avail the services. The account owber would be held responsible for any and every kind of activity conducted by the minor using their account.

By using the Services, you acknowledge & allow the Kreative Store to use your information in India and in other countries wherever the store operates.

Please note thatin certain countries, the privacy laws and standards including the Rights of Authorities to access to your personal data may vary from the laws of the country where you applied from. We transfer informations only to the countries where we are lawfully permitted to transfer personal informations as described in the ‘Transfers’ section of the policy.

Information Collected or Received

In the course of providing the Service, we collect your informations in different ways. We obtain the categories of personal information listed below from the following sources:

  • Directly from you, for example, from the forms you complete during registration;
  • Indirectly on the basis of your activities and interactions with our Services, or from the device or browser you access to them;
  • From our vendors and suppliers thatprovide Kreative Store the services you might interact with (such as,payments or customer support); and
  • From the third party advertising sources and marketing partners.

 Often, you choose what information you wish to provide, but sometimes we require certain details, so as to provide you with the Service. Kreative Store uses the personal information in accordance with the purposes described in this policy.

Registration, Account Setup, Service Usage: In order enjoy the services, one needs to submit a valid email address. On registering, you’d need to submit a name associated with your account. You can change it further through theAccount Settings column.

Additional informations may include shop name, billing and payment information (including billing contact name, address, telephone number, and credit card information), a telephone number, and/or a physical postal address, necessary for us to serve you.

For example, we need a physical postal address if you are buying something on the Site for delivery. For buyers, Kreative Store requires the former, to provide you with the Services (including, verifying ownership of an account, to mitigate fraud and abuse, to comply with regulatory obligations, or to complete a transaction as a buyer or seller).

We may store credit card information and other details provided during the checkout, for billing and payment purposes, and to process the transactions.

Members in certain countries can opt to save their credit card information to facilitate checkout for future purchases. To authenticate a payment, you will need to respond to a prompt from your card issuer and fulfill additional formalities, such as the correct response to a question asked, a password, or a passcode. In order to use certain products or services, one might need to complete an application; details submittedvia application process will not be displayed publicly and are usedconfidentially by The Kreative Store and its service providers, unless otherwise specified.

Profile: You provide your name and other personal information (such as birthday, gender, location) in connection with your account and activity. You can edit or remove this information by going to the account’s Settings. The name associated with your account (which you may modify in your account settings) is Publicand is connected to your Kreative Store activity. Other members can see the date you joined; ratings, reviews and information relating to items you review, and the related photos for items you purchased or sold; your profile information; items you listed for sale; your shop pages and policies; your Favourites, followers, and followings; sold item listings and the number of items sold; comments you post in our community spaces; and information you decide to share via social networks.

For Sellers, we may collect and use the details of you in order to feature you in the marketing and advocacy materials, and to feature your shop on and off the platform, as explained in Kreative Store’s Terms of Use section.

 From time to time, we may seek certain demographic information, such as your race, ethnicity, sexual orientation, or gender identity, in connections with somespecific marketing and advocacy projects and campaigns. Sharing the demographic data isvoluntary and at the same time we ask for your permission to use it.

Automated Information: Kreative Store automatically receives and records the informations (such as your IP address or unique device identifier, cookies, and data about which pages you visit and how you interact with them in order to allow us to operate and provide the Services) from your browser or mobile device when you visit the Site, use App or certain features of the Services. The information is stored in log files and is collected automatically. Kreative Store may also receive similar information (like, for example, IP addresses and actions taken on the device) provided by a connected Internet of Things device such as a voice-activated assistant or Smart TV. We may combine this information from your browser or your mobile device with other information that we or our advertising or marketing partners collect about you. This information is used to prevent fraud and keep the Services secure, to analyse and understand how the Servicework for members and visitors, and toadvertise and give a more personalised experience for members and visitors.

Location Information: We collect information about your use of the Services for advertising, for analytics, to serve content, and to protect the Services. This includes your IP address, browser information (including referrers), device information (such as iOS IDFA, IDFV for limited non-advertising purposes, Android AAID, and, when enabled by you, location information provided by your device).

We obtain location from the information that you fill in your profile or your IP address. With your due permission, we can also determine the location by using informationsfrom your device, like as precise location information from GPS or information about wireless networks or cell towers near your mobile device. We use and store information about your location to provide features and improve and customise the Services, for example,

– for Kreative Store’s internal analytics and performance monitoring;

-localisation, regional requirements, and policies for the Services;

-for local content, search results, and recommendations;

– for delivery and mapping services;and

– marketing (using non-precise location information.)

If you have agreed to share your precise device location details but would no longer like to continue sharing that with us, you may revoke your consent through the Settings in the App. Certain non-precise location services, like, for security and localised policies based on your IP address or submitted address, is critical for the Site to function. Weonly share your geolocation details with third parties (like our mapping, payments, or, to the extent applicable, advertising providers) in order to serve you better.

Information from Third Parties: Some members or visitors may choose to connect to Kreative Store or register an account using some external third-party application, such as Facebook, or an app developed using Kreative Store’s API. Connecting your Kreative Store account to third-party applicationor serviceis optional. If you choose to connect your account to some third-party application, it is subjected to your agreements with that party (like their Terms of Use and privacy notices), and Kreative Store can have the access to information via the application. We may also collect public information in order to connect with you, such as when we communicate with you over social media. We may use that information as part of providing the Services to you. You can also choose to share some of your activities certain social media networks which are connected to your Kreative Store account, and you can revoke the permission anytime from the account ‘settings’. Certain third-party applications that you use to create or sign- in to your account may provide you with the option to discontinue receiving messages from us or allow you to forward those messages to another email address. If we are unable to send you critical messages about your account, we may suspend or can terminate the account.

Non-Member Information: Kreative Store receives information (for example, an email address or IP address) about a person who is not yet a registered member (a “non-member”) in connection with certain Kreative Store features, such as when a non-member chooses to subscribe to the Kreative Store newsletter, a member invites a non-member to visit the Site, a member uploads non-member information using the contact uploader feature, a non-member engages in a transaction, a member sends a gift card code to a non-member, or a non-member uses Guest Checkout to make a purchase. Non-member information is used only for the purposes disclosed whensubmitted to the Kreative Store, for purposes necessary to the functioning of Kreative Store’s Services or where Kreative Store has a legitimate interest, as disclosed in the “Information Uses, Sharing, & Disclosure” Section below, or to facilitate action authorised by a member or the non-member.

Messages from Kreative Store

On the occasions, Kreative Store will need to contact you.

Primarily, these messages are delivered by email, Kreative Store Messages, or by push notifications for a variety of reasons, including marketing, transactions, advocacy, and service update purposes. If you don’t want to receive push notifications, you can disable them at device level, anytime. You can opt out of receiving marketing communications via email or Messages in your account settings or by following the unsubscribe link to any marketing email you receive. To ensure you properly receive notifications, we need to collect certain information about your device, such as operating system and user identification information. Every account is required to keep a valid email address on file in order to receive messages. Kreative Store may also contact you by telephone to provide member support or for transaction-related purposes, on your request to call. Additionally, with due permission wherever required by the law, Kreative Store may send you an SMS (or similar) message, or reach out to you by telephone, in order to provide you with thevcustomer support, for research or feedback, or to provide you with information about products and features that you may findinteresting. You can update your contact preferences in the account settings.

Some messages from Kreative Store are service-related and necessary for members and Guest Checkout users. You understand and agree that Kreative Store can send you non-marketing emails, Kreative Store Messages, or messages, such as those related to transactions, your accountsecurity, or the product changes.

Examples of service-related messages include an email address confirmation/welcome email when you register your account, notification of an order, service availability, modification of key features or functions, relaying Messages with buyers, and correspondence with Kreative Store’s Support team (including the chat interface or the other methods of communication as described above).

When you register for an account, subscribe to a newsletter, or provide us with your email address or phone number such as for a Guest Checkout purchase, you receive notice of and agree (in some jurisdications and situations, by an additional unambiguous consent) to receive marketing emails and messages from us. You can unsubscribe us any time from marketing emails or messages through the opt-out link included in marketing emails or messages. Members can also control which marketing emails or messages they receive from Kreative Store through their account settings.

Please note that some changes to your account settings may take a few days to come to effect.

Information Uses, Sharing, & Disclosure

We respect your privacy. Kreative Store does not reveal your name, email address or other personal informations to the third parties without your consent, except as specified in this policy.

You can control your privacy settings through the opt-out buttons in your account settings privacy tab, and the Privacy Settings link in the footer of most site pages and our homepage. Please note that some changes to your privacy settings may take a few days to take effect.

Legal Bases

When you access or use the Services we provide.. we collect, use, share, and otherwise process your personal information for the purposes described in the policy. We rely on a number of legal bases to use your information in these ways. These legal bases include where:

  • i) it is necessary to perform the contractual obligations in our Terms of Use and in order to provide the Services to you;
  • ii) you have consented to the processing, which you can revoke any time;
  • iii) necessary to comply with a legal or regulatory obligation, a court order, or to exercise or defend any impending or asserted legal claims;
  • iv) necessary for the purposes of our or a third party’s legitimate interests, such as those of visitors, members, or partners (described in detail, below);
  • v) you have purposely made the information public;
  • vi) necessary in the public interest, such as to prevent crime; and
  • vii) occasionally necessary to protect your vital interests or those of others (in rare cases where we may need to share information to prevent loss of life or personal injury).

We principally rely on consent (which can be withdrawn any moment) :

(i) to send marketing messages,

 (ii) for third-party data sharing related to advertising, and, to the extent applicable,

 (iii) for the use of location data for advertising purposes.

We rely on consent for targeted online and offline marketing including tools like Facebook Custom Audience and Google Customer Match. We or our sellers may advertise our Services or our sellers’ products through a variety of mediums and rely on your consent to do so off-site. As part of this, we may work with advertising partners such as Facebook, Google, and other partners disclosed in our Cookies and Similar Technology Policy. These partners have their own privacy policies and consent mechanisms for their customers, in addition to Kreative Store’s controls. You may see the privacy policies and privacy choices for these partners, and the information you share with them, in our Cookies and Similar Technology Disclosures.

Kreative Store may also use the first party data (e.g. your prior shopping and browsing patterns on our Site), and may combine it with other data collected from you, such as your location, or publicly available information, to permit us to create targeted audiences based on your known or inferred demographic and/or interests to provide you with more relevant and useful advertising on our site, in our direct marketing channels (like email), or with our off site marketing partners, like Google and Facebook, subject to their terms and privacy notice you.


Your security is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during the transmission and after it is received, for example, encryption is used for certain information (such as credit card numbers) using TLS (transport layer security). Unfortunately, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we can’t guarantee its absolute security.

Your account information is protected by a password. It is important that you protect it against the unauthorised access to your account and information by choosing your password carefully and by keeping your password and computer secure, such as by signing out after using the Services. Kreative Store offers advanced security features and settings for members, such as two-factor authentication for signing in, and sign in history and notifications; you can view more information in your account settings.

If you have any questions about the security of your personal information, you can contact us at [email protected]


Kreative Store will retain your information only as long as is necessary for the purposes set out in this policy, for as long as your account is active (i.e., for the lifetime of your Kreative Store member account), or as needed to provide the Services to you. If you no longer want Kreative Store to use your information to provide the Services, one may close their account. Kreative Store will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your information to comply with applicable tax/revenue laws), resolve disputes, enforce our agreements, and as otherwise described in this policy. We also retain log files for internal analysis purposes. These log files are generally retained for a brief period of time, except in cases where they are used for site safety and security, to improve site functionality, or we are legally obligated to retain them for longer time periods.

Email & Messages

You may also control the receipt of certain types of communications from Kreative Store in your account settings. The Store may send you messages about the Services or your activity. Some of these messages are required, service-related messages for members (such as transactional messages or legal notices). Other messages are not required, such as newsletters. You can control which optional messages you choose to receive by changing your account settings, and can learn more in the “Messages from Kreative Store” Section of this policy. If you no longer wish to use the Services or receive service-related messages (except for legally required notices), then you may close your account. Click here to learn how to close your account.



We use both technically necessary (for the functioning and security of Services) and non-technically necessary cookies and similar technologies. A more detailed explanation of the technologies we use, and how to opt out when applicable, can be found in Kreative Store’s Cookies & Similar Technologies Policy.

Your Responsibilities

If you sell using our Services or use Kreative Store’s API for the same, you may receive and determine what to do with certain personal information. Your privacy responsibilities, include when you act as an independent data controller (someone who decides what personal data to collect and the purpose you use the data for) are laid out in the Kreative Store Seller Policy and the Kreative Store API Terms of Use.

Contact Us:

If you have any query related to anything mentioned above, please contact us at [email protected] or contact us at: 9855007777.


Thank you,

Team Kreative Store.

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